Faq -

[Q]:How long can I get the feedbacks after we sent the inquiry?

[A]:We will reply you within 12 hours in working day.
[Q]:Are you a direct manufacturer or trading company?

[A]:We have two our own refined tea factory and raw material production factory of crude tea.,we also have our own international sales department. we produce and sell all by ourselves.
[Q]:What products can you offer?

[A]:We mainly produce the gunpowder tea and chunmee tea.
[Q]:Can you do customized products?

[A]:Yes,we are mainly doing customized products according to the customers’ samples.
[Q]:How about the capacity of your company?

[A]:Our annual production capacity is over 5,000 tons.
[Q]:How many employees of your comany?what about the technicists?

[A]:We now have more than 60 employees, including 8 technicians.
[Q]:How to guarantee the quality of your goods?

[A]:Our products are checked layer by layer through production, technology and quality inspection, and are sampled and tested by commodity inspection bureau before delivery. Only when the products meet the standards can they be shipped.
[Q]:What’s the payment term?

[A]:When we quote for you,we will confirm with you the way of transaction,FOB,CIF,CNF,etc.for mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.the most common way is by t/t. l/c is also acceptable.
[Q]:How to deliver the goods to us?

[A]:Usually we will ship the goods to you by sea,because nearby the ningbo port,it is very convenient and efficient to ship goods to any other countries.
[Q]:Where are your products mainly exported to?

[A]:Our product is mainly epxortd to Canada,Spain,Uzbekistan,Turkmenistan,Kyrgyzstan,Afghanistan,Saudi Arabia, Jordan, Turkey, Mali, Niger, Nigeria, Morocco and other African regions.